Orders which reach us before 4pm, Monday to Friday, are dispatched on the same day. Should the availability of a product change after you have ordered it, we will inform you of this by email.
Individual DVDs are sent as "letters" and multiple DVDs are sent as "packets" with Deutsche Post/DHL. If you'd prefer to have your order delivered by a courier service, please let us know. We charge an additional fee for this service.
Postage within Germany: € 3.00 (postage ist free for orders over € 30.00)
Postage worldwide: € 5.00
(Postal charges include VAT at 19% within the EU)
Packaging and the environment
We use high-quality packing materials to protect your order from damage during transit. You can then choose to reuse the package or to recycle it. We do our best to minimise our use of non-recyclable elements, such as adhesive tape and labels. Unfortunately, however, limited use of these is unavoidable. These elements do not disrupt the recycling process.